Order & Return Policy

Customer satisfaction is at the heart of everything we do at TTouch Clothing.

Order Cancellation Policy:

• You may cancel your order within 24 hours of placing it by contacting our customer support.
• After 24 hours, orders are processed and prepared for dispatch and cannot be canceled.

Return & Exchange Policy:

• We accept returns or exchanges within 7 days of delivery for any defective, damaged, or incorrect items.
• Items must be returned unused, unwashed, and in original packaging with all tags attached.
• Sale items, customized orders, and accessories are non-returnable and non-refundable.

Refunds:

• Refunds will be processed back to the original method of payment within 7–10 business days after we receive and inspect your return.

Return Shipping:

• Customers are responsible for the return shipping costs unless the item received was incorrect or faulty.

Steps to Initiate a Return:

• Contact us at [Insert Email Address] within 7 days of receiving your order.
• Mention your order number, reason for return, and attach relevant photos if applicable.
• We will guide you through the next steps.